Last Updated December 2024

Important – please carefully read and understand these terms and conditions of use and privacy policy (“Terms”) before accessing or using encantobookings.com.

.These Terms contain disclaimers of warranties and limitations of liabilities (see Sections 2 and 3). These Terms form an essential basis of our agreement. Please print and retain a copy of this agreement for your records.

The use of encantobookings.com (hereafter “Website”), which is owned and maintained by Encanto (the “Company,” “we,” “our,” “us”), is governed by the policies, terms, and conditions set forth below. Please read them carefully. We offer the Website, including all information, tools, and services available from the Website to you, the user (“You” or “Your”), conditioned upon your acceptance of all terms and conditions stated here. By accessing or using the Website, you agree to the terms set forth herein. If you do not agree to these Terms in their entirety, you are not authorized to use the Website.

These Terms form a legally binding agreement (“Agreement”) between you and the Company and should be read carefully. This Agreement governs your access to and use of the Website, the services provided by the Company, and your use or attempted use of the products or services offered by the Company.

This Agreement contains arbitration and class action waiver provisions that waive your right to a court hearing, right to a jury trial, and right to participate in a class action. Arbitration is mandatory and is the exclusive remedy for any and all disputes unless specified below in Section 4.

We reserve the right, at our sole discretion, to update, change, or replace any part of the Agreement by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes to the Agreement constitutes acceptance of those changes.

Section 1 – Website Use and Conduct Restrictions

By using the Website, you represent that you are at least the age of majority in your state or province of residence. If you use the Website, you are affirming that you have the legal capacity to enter into a binding contract with us, have read this Agreement, and understand and agree to its terms.

All aspects of our Website are protected by U.S. and international copyright, trademark, and other intellectual property laws, including all design elements, text material, logos, taglines, metatags, hashtags, photographic images, personal stories, icons, video and audio clips, personal training sessions, and downloads. No material on or provided through the Website may be copied, reproduced, distributed, republished, uploaded, displayed, posted, or transmitted in any way whatsoever. Nothing herein gives you the right to use, copy, register as a domain name, reproduce, or otherwise display any logo, tagline, trademark, trade name, copyrighted material, trade dress, trade secret, or other proprietary or confidential information owned by the Company. Commercial use of such information is strictly prohibited, except as provided otherwise in these Terms.

Subject to your continued strict compliance with all Terms, the Company provides to you a revocable, limited, non-exclusive, royalty-free, non-sublicensable, non-transferable license to use the Website. You acknowledge and agree that you do not acquire any ownership rights in any material protected by intellectual property laws.

You agree not to use or attempt to use the Website in any unlawful manner. You further agree not to commit any unlawful act or attempt to commit any unlawful act on or through the Website including, but not limited to: (1) hacking and other digital or physical attacks on the Website; (2) publishing vulgar, obscene, or defamatory material; or (3) any other unlawful act.

Section 2 – Disclaimers of Warranties

Except where otherwise inapplicable or prohibited by law: You expressly agree that your use of, or inability to use, the Website and services is at your sole risk. The Website and the materials and services contained and offered on the Website and otherwise by the Company are provided on an “as is,” “as available” basis without warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose. We make no, and expressly disclaim any and all, representations and warranties as to the reliability, timeliness, quality, suitability, availability, accuracy, and/or completeness of any information on this Website. We do not guarantee, represent, or warrant that your use of our Website will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Website will be accurate or reliable. You agree that from time to time we may remove the Website for indefinite periods of time or cancel the Website or any product or service at any time, without notice to you.

Section 3 – Limitations of Liabilities

Except where otherwise inapplicable or prohibited by law, in no case shall the Company, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), statute, strict liability, or otherwise, arising from your use or attempted use of any part of the Website or products or services provided by the Company, or for any other claim related in any way to your use or attempted use of the Website or any product or service, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred, even if advised of their possibility.

If notwithstanding the limitation of liability set forth above, the Company is found liable under any theory, the Company’s liability and your exclusive remedy will be limited to the lesser of (i) USD $1,000.00, or (ii) the amount you paid to the Company within the six (6) months prior to the event giving rise to your claim. This limitation of liability shall apply to all claims, regardless of whether the Company was aware of or advised in advance of the possibility of damages or such claims. Some states do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you and you may have additional rights.

Section 4 – Dispute Resolution by Mandatory Binding Arbitration and Class Action Waiver

Please read this arbitration provision carefully to understand your rights. Except where prohibited by law, you agree that any claim that you may have in the future must be resolved through final and binding confidential arbitration. You acknowledge and agree that you are waiving the right to a trial by jury. The rights that you would have if you went to the courts, such as discovery or the right to appeal, may be more limited or may not exist. You agree that you may only bring a claim in your individual capacity and not as a plaintiff (lead or otherwise) or class member in any purported class or representative proceeding. You further agree that the arbitrator may not consolidate proceedings or claims or otherwise preside over any form of a representative or class proceeding.

Except as provided below and to enforce an arbitrator’s decision hereunder, all disputes, controversies, or claims arising out of or relating to this Agreement or a breach thereof, our relationship, or your use or attempted use of the Website or any product or service offered by the Company, shall be submitted to and finally resolved by individual, confidential arbitration under the rules of the American Arbitration Association then in effect. The following terms shall apply. You, the Company, or any involved third party may pursue a claim. The Company agrees to final and binding confidential arbitration should it have any claims against you. Likewise, you agree to final and binding confidential arbitration should you have any claims against the Company. By agreeing to arbitrate, you waive the right to go to court and agree instead to submit any claims to final and binding confidential arbitration. This arbitration provision sets forth the terms and conditions of our agreement to final and binding confidential arbitration and is governed by and enforceable under the Federal Arbitration Act (the “FAA”), 9 U.S.C. §§ 1-16, as amended.

Commencing Arbitration

You and the Company agree to commence any arbitration proceeding within 1 year after the claim arises and that any arbitration proceeding commenced after 1 year shall be forever barred.

Arbitration Location

If the amount in controversy is $500 or less, then the arbitration may be conducted by telephone or by written submissions. Otherwise, the arbitration shall be conducted in Puerto Rico unless the Company otherwise agrees to arbitrate in another forum requested by you.

Organization, Rules, and the Arbitrator

We each agree that any and all claims other than those exempted below shall be submitted to final and binding confidential arbitration before a single arbitrator of the American Arbitration Association (“AAA”). The arbitrator shall be selected by agreement of the parties or if the parties cannot agree, chosen in accordance with the Rules of the AAA. The arbitration will be conducted in accordance with the provisions of the AAA’s Commercial Dispute Resolutions Procedures, and Supplementary Procedures for Consumer-Related Disputes, in effect at the time of submission of the demand for arbitration. The AAA’s rules are available at

www.adr.org or by calling 1-800-778-7879. The arbitrator shall have the exclusive and sole authority to resolve any dispute relating to the interpretation, construction, validity, applicability, or enforceability of these Terms and this arbitration provision. The arbitrator shall have the exclusive and sole authority to determine whether any dispute is arbitrable. The arbitrator shall have the exclusive and sole authority to determine whether this arbitration agreement can be enforced against any of the parties. The decision of the arbitrator shall be final and binding on all parties and may be enforced in any court of competent jurisdiction.

Exemptions to Arbitration

You may choose to opt-out of this arbitration agreement within 30 days of your acceptance of these Terms by sending written notice to the Company at the address provided below, along with your name and email address. This will not affect any other provisions of this Agreement. If you do opt-out of this arbitration agreement, all claims will proceed in the state or federal courts in Puerto Rico.

Section 5 – Contact Information

For questions regarding these Terms, please contact us at: info@encantobookings.com